Communication for Change

Safety and Security Plan - Kenya - August-September 2017

Introduction

This safety and security plan has been prepared for the Communication for Change training course which will take place in Limuru, Kenya between August 28th and September 13th 2017.

It includes:

  • Preparations before travelling
  • Overview of Responsibilities
  • Itineraries during course
  • Schedule
  • Participant list
  • List of essential contacts
  • Risk Assessment
  • Emergency Plan
  • (Photos)
  • (Maps)

There is also a section on pre-travel orientation, and what it involves, such as security course, discussion of potential health and security risks, the measures to be taken to avoid them, and the steps that need to be taken should serious problems arise.

An emergency communications and procedures plan is a component of this travel risk assessment and mitigation plan.

Considering the context analysis [^1], the following main risks have been identified:

  • Crime (Petty theft, fraud, physical or sexual violence – with or without robbery, express kidnapping)
  • Health risks (water safety, water- and food-borne diseases, infectious diseases, animal bites/attacks)
  • Travel and movement (Airline and immigration issues, traffic accidents, transportation modes)
  • Confrontation with local authorities and consequences of violating local laws
  • Civil Unrest
  • Natural disasters / Extreme weather conditions

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Preparation Before Travel and Behaviour During Travel -

How Each Individual Participant Should Prepare

Before You Travel

Knowledge and Awareness.

  • Travel Alerts. Each participant should get updated on the latest travel information and alerts.
  • Local knowledge: Get acquainted with local laws and regulations.
  • Register at your embassy/consulate whenever possible
  • Stay informed and updated about the situation in the area you are or travelling to .
  • Proceed as advised by local staff

Essential Contact Information

  • Keep a list of all Emergency contacts on your phone and on paper: Tour leader, emergency leader. Embassy, family, home organizations.
  • Health: keep contacts of hospital and doctor nearby. I
  • Other incidents: Keep number of your Insurance company.
  • Make sure your next of kin/Family members are aware of your whereabouts, and that the coordinators have the necessary contact information.
  • (Extra phone)

Necessary Documents

  • Passport - make sure it is valid until earliest June 2017
  • Make sure you are carrying all necessary documents - such as yellow fever card.
  • Bring copies of passport and other travel documents

Health Essentials

  • Vaccinations - make sure you have all in time.
  • Prescription Medication - it is each participant's responsibility to make sure he/she has all necessary medications.

Money Essentials

  • Take precautions in handling money. Do not carry too much cash on you. Do not keep all cash in one place. Keep an extra credit card.

Things to bring - packing list

  • Door Wedges/ Doorstops
  • Money belts (use different kinds)
  • flashlight/headlight
  • Pack Smart - not more than you need.

While travelling

  • Behaviour:
    • know and keep control of your bags
    • keep your bags in front of you
  • Be aware and take precautions
    • Pay attention to your surroundings
    • Theft happens very fast - 5 to 12 seconds.
  • Always inform someone where you are going, where you will be staying and when you are expected back.
  • Have all travel and immigration documents in order and with you during international travel
  • Keep a copy of your passport, visa and insurance card with you at all times
  • Make an extra copy of your passport to leave with Tour Director
  • Stay at home if necessary in order to stay safe during national emergencies, major events, riots, general strikes, and political gatherings/manifestations, avoid gatherings that have the potential to escalate to violence or civil unrest.

Preparations by Coordinating Team

Before Traveling

Pre-Travel Orientation to Participants

  • Security Course - a one-day security course prior to departure for all participants.
  • Information sharing - participants are informed about safety precautions and risk assessments.
  • Sensitivity on cultural - financial misunderstandings. Donations - dress code etc.
  • Photo - information gathering - how to behave when taking pictures.

Basic Information Retrieval

  • Travel Alerts from Norwegian and other agencies.
  • Updated Security Information from NCA Head Office
  • Information shared - project sites - program documentation
  • Cultural sensitivity - do's and don'ts in the places you are going to.
  • Health information - epidemics, common diseases. hand hygiene.
  • Cultural Codes - Dress Codes

Basic Actions to take before travel

  • Read travel alerts
  • Registry at MFA - reiseregistrering.no
  • Studied this Security Plan
  • Sent Travel Itinerary to Country Office
  • Gone through Checklist for Travel Approval at NCA
  • Bring copies of necessary participant information
    • Passports of participants.
    • All travel itineraries.
    • Insurance information.
    • Have all travel and immigration documents in order and with you during international travel

Packing List

  • First aid kit
  • Hard copies of contact list

On-Site Briefing

  • Information about rules, such as curfew.
  • Behaviour: Individual and as a group.
  • Information about transportation.
  • Establishing rules and sanctions. (2 warnings - then risk sent home (YTTERSTE KONSEKVENS)

Establishment of Lines of communication and emergency procedures

Definitions of types of situations we need to respond to:

  1. Minor accidents/illness
  2. Major accidents/serious illness/other major incidents
  3. War and natural disasters
  4. Other emergencies

The following section outlines the lines of communication and procedures in case of emergencies. As a rule, all issues are to be solved on site first. If this is not possible or the nature of the emergency implies it, coordinator at North Partner or South Partner must be contacted.

In case of serious accidents the press may make contact. Do not speculate regarding cause of the accident, question of guilt or scope of the accident. This is a task for the police. We will NOT publish names of deceased or injured people; this is a task for the police.

Statement from the sending organization: It is only the general secretaries/directors or their board leaders who will speak on behalf of the organization.

Refer to Emergency Plan for more information.

Preparations for Ground Travel

  • Always inform someone where you are going, where you will be staying and when you are expected back.
  • Use only recommended transportation modes/companies and be aware of risks
  • Ensure that drivers adhere to speed limits
  • Wear seatbelts. Always.
  • Ensure the vehicle is properly maintained and equipped with spare tire, jack and necessary equipment as well as first aid kit.
  • Always carry water and some extra food rations on long travels
  • Whenever possible, travel during daylight hours
  • Report any travel plans for rest days to your leader as soon as possible and collect necessary travel and safety advice in advance

Contact list

  • Make hard copies of contact list (see attached).

Buddy Scheme - Communication Contingency Plan

  • Each participant will have 2 responsible people during the whole trip who will look after him/her. The responsibility of the buddies are:
  • Consider keeping extra cash in case the person should lose money or credit card.

While Traveling

  • First Aid kit always in bus.
  • Security brief on arrival
  • Contact list at hand
  • Batteries charged - extra phone

After Traveling

  • Debriefing
  • Evaluations.
  • Communication with HO / Kenya Office.

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Emergency Plan

Communication for Change Preparatory Course. Kenya, 28th August to 12th September 2017

Main organizations in charge: Norwegian YWCA-YMCA and Norwegian Church Aid.

An updated version of this plan is found with Hanne Kervel Fjørtoft (Norwegian YMCA-YWCA) and Thomas Reite (Norwegian Church Aid), as well as with Home Contacts in Norway, Kristian Knapstad (Program officer Norwegian YWCA-YMCA) and Siv Bonde (Head of Division of Network and Church Mobilization).

There are two levels for preparedness for the preparatory course:

  1. Preparedness and safety on site in Kenya with a plan for crisis management locally.
  2. Preparedness in Norway with a plan for crisis management in Norway and from Norway.

Preparedness and safety during the course in Kenya:

Leader Team in Kenya:

Main Leader

(Sep 6th - Sep 13th):

Hanne Kervel Fjørtoft
Phone (No): +47 976 43 973
Phone (Ke): TBC

(Aug 29th - Sept - 6th)

Thomas Reite

Phone (No) +47 93 24 24 70
Phone (Ke): +254 TBC
thr@nca.no

Deputy Leader

(Aug 27th - Sep 13th):

Richard Omondi

Phone (Ke): TBC

(Aug 27th - Sept - 13th)

Mateus Lucas Andrade de Oliveira
Phone: +xx xxxxxx
...
Phone (Ke): TBC

Emergency Contact:

Mr Mateus Lucas Oliveira
Phone (Ke): +254 TBC E-mail: TBC

Deputy Emergency Contact

Ane Hofsli Phone (Ke): TBC

Home Contacts in Norway

Norwegian YWCA-YMCA: Kristian Knapstad +47 470 26 436
NCA: 24hrs telephone: +47 932 42 433
Sebastian Notø (security advisor) +47 932 42 480.

Home Contact Kenya

National Council of Churches of Kenya (NCCK): Samuel Mwandoro Phone (Ke): +254 726 809 116, +254 712 057 241 Email: smwandoro@ncck.org

Norwegian Church Aid Kenya: Kirsten Engebak: +254 724 259 849, +47 932 42 438

Home Contacts partner countries

Diaconia, Brazil: Camila Rago 4CCP, Tanzania: Nelson Faustin IOP, Tanzania: Lynnchristine Gregory Isote YMCA South Africa: Thandeka Ntshangase

Organization in case of an emergency:

The Main Leader has the overall responsibility for the group. The Deputy Leader will act as stand-in.
The Emergency Contact has the responsibility for safety and preparedness and will act as Emergency Leader in case of an incident. The Deputy Emergency Contact will act as Stand-in.

Emergency Plan:

This emergency plan must be known for the leader team on the preparatory course (abroad) and for the Home Contact (in Norway). Leaders are required to have adequate insight in this plan.

Before departure:

A comprehensive emergency plan, with relevant annexes, is found with the Norwegian YMCA-YWCA’s program officer and with head of the Marketing Department at NCA.

It contains:

  • An updated list of all participants with information about next of kin.
  • Phone numbers for Norwegian embassies in Kenya, as well as numbers for travel insurances and the emergency phone for Norwegian Church Abroad.
  • A copy of passports and insurance information for all leaders and participants.
  • Detailed program for the preparatory course and information on where the group will be travelling
  • Make sure that all participants have a travel insurance, vaccination card and passport in order. (Program coordinators follow up on this)

1. Minor accidents/illness/cross-cultural adaptation

Responsibilities of Main Leader and Leader Team: Guarantee access to health care and general follow up of the participant.
Responsibilities of the participant: Inform and keep an open dialogue with the hosting partner about the incident/issue.

2 a) Major accidents/serious illness/other major incidents

In the case of an accident/incident that threatens life and health, it is very important with clear communication internally within the leaders team at the preparatory course, and between them and the offices at home. The chart below describes how the communication shall take place. It is important to remember that this chart describes functions, not necessarily specific people.

Step 1. Roles and Responsibilites That Apply

In case of an accident/incident that threatens life and health, The Emergency Contact will act as Emergency Leader.

The Main Leader will be in charge of communication with the Home Contact in Norway.

It is important that the communication goes according to the organizational chart above. This is to ease the working conditions for Emergency Contact and Main Leader, and to make sure that Main Leader only deals with one of the communication lines.

Responsibilities of the Emergency Contact :

  • To lead and coordinate crisis management.
  • Contact with local authorities (health, police, etc.)
  • To follow up injured/affected participants with local authorities.

Responsibilities of the Main Leader:

  • Dialogue with Emergency Contact.
  • Dialogue with the Home Contact in Norway
  • Dialogue with the Home Contacts in sending countries.
  • Support Emergency Contact with crisis management
  • Communication with leader team and the participants.

Step 2. Immediate Actions

Emergency Contact evaluates the situation, considers necessary actions (see below) and keeps a constant dialogue with Main Leader.

  1. Contact local emergency numbers (ambulance, police, possibly embassy)
  2. Secure the site of the incident.
  3. On-site basic life support (first aid).
  4. Support Main Leader forming a message for the Home Contacts.

As soon as Emergency Contact and Main Leader have the opportunity, it shall be communicated with in Norway and clarify for “Who, What, When, Where” concerning the accident/incident, as well as which actions have been done/planned to be done.

Step 3. Follow-Up of the Involved

After necessary immediate actions, it will be planned further ahead, and the participant’s basic needs for food and beverage, a place to stay and mental health, must be provided. Ask in Norway for help to find a collection point after the incident. After the incident, if participant will return to sending country, Home Contact in the sending country is responsible for coordinating a collection point upon arrival.

Step 4. Communication to Norway

  • Make sure to remind all participants not to send messages or call home before the Emergency Contact allows.
  • The communication between Kenya and Norway is only between Main Leader and Home Contact in Norway. This is to ensure the best possible working conditions for crisis management.
  • Main Leader will keep a regularly communication with Home Contact in Norway (for example every 30 minutes) to update and notify about the situation, in order for the steering group in Norway to have adequate information considering handling participants next of kin, the press and other practical tasks.

Step 5. Death or Serious Injury

In Norway: The Norwegian authorities are responsible for the information in case of deaths or very serious injuries, and it shall not go through the Home Contact in Norway. In situations like that, the following sentence might have to be used; “A serious accident has taken place. Unfortunately I cannot say more at this moment», even though you know that somebody might be dead and who that might be.

For sending organizations: In case of death or very serious injuries, Home Contact in sending organization is responsible for delivering the news in an appropriate manner. In the case of a death or serious injury of a North-South participant, Home Contact in hosting country shall be informed.

IMAGE A: South-participant (South organization informs next of kin directly)

IMAGE B: North-participant (Police team informs next of kin)

Contact with media:

  1. In case of serious accidents the press will make contact. Do not speculate regarding cause of the accident, question of guilt or scope of the accident. This is a task for the police.
  2. We will NOT publish names of deceased or injured people, this is a task for the police.
  3. Refer to head of communication in NCA/the Norwegian YMCA-YWCA for practical questions, facts and information.
  4. It is only the general secretaries or their board leaders who will speak on behalf of NCA/the Norwegian YMCA-YWCA or NCA.
  5. Contact head of communication in NCA/the Norwegian YMCA-YWCA for any questions regarding handling media.

Contingency Team in Norway.

In case of a serious accident, the Contingency Team in Norway will handle and lead the local emergency work.

Organization:

  • The Contingency Team consists of Kristian Knapstad (Norwegian YWCA-YMCA) and Siv Bonde (NCA) in addition to other emergency staff (krisestab).

Plan:

The Contingency Team will have the following responsibilities:

  1. Gather necessary staff resources to maintain the collection of information, consider the information and who will receive which kind of information, contact with relevant agencies, and the follow-up on relatives.
  2. Gather information from the Main Leader, and relevant authorities. Collect all the facts regarding the accident. Write down time for when the information arrived. Some important questions the Norwegian Home Contact should figure out is:

  3. When and where did the accident take place,
    is anybody injured, where have the injured people been sent,

  4. how will the group move on,
  5. how will the group arrange food, shelter etc.
  6. which calls have been taken, and which answers were given,
  7. which rescue service/embassy/Norwegian Church Abroad (Sjømannskirke) is involved.

This way relatives/ media and others can call the Norwegian Home Contact and feel that they are getting relevant, updated information, without having to contact Emergency Leader and Main Leader directly.

  1. Make contact with Ministry of Foreign Affairs in Norway
  2. Contact the Contingency Team at the Norwegian Church Abroad (Sjømannskirken)
  3. Write a log. Home Contact will write down information in the log every time he or she receives information from the Emergency team, and all other information given out or received.
  4. Coordinate and give information to relatives:
    The police have the responsibility to inform when there are deaths. Next of kin always want to know as much as possible, even when there are no news. In case of serious accidents, it is best to have routines for the contact with next of kin. Call often and give an update, even though there is no new info.
  5. Inform health care, church and schools if necessary.
  6. Evaluate and decide what kind of help should be provided to the Emergency team.

Statements from the Norwegian YMCA-YWCA - Norwegian Church Aid

  1. It is only the general secretaries or their board leaders who may speak on behalf of the Norwegian YMCA-YWCA or NCA.

3. War/Terror and natural disasters

This section refers to situations when institutional frameworks are in an emergency situation, including but not limited to: armed conflict, terrorist attacks, hurricanes/typhoon, volcanic eruptions, and major flooding.

(Partner and participant should consult the embassy which may assist with evacuation)

Procedure at Norwegian YWCA-YMCA/ Norwegian Church Aid:

  • Serve as the partnership’s executive front-line for crisis management in Norway
  • Contact nearest regional office and inform primary partner’s international department. Primary Partners’ regional office will assist all partners in all cases of an evacuation.
  • Inform Fredskorpset about any major incident.
  • Inform nearest relatives of the north-participant.
  • Inform the Norwegian embassy. Primary partner will have the last to say upon deciding to evacuate before the Norwegian embassy advises to do so.
  • Primary partner’s regional office will assist all partners in all cases of an evacuation or major incident.
  • Maintain clearly defined lines of communication with secondary partner
  • To maintain adequate resources for coordinating major incidents in Norway
  • To provide the participants with a valid travel insurance. Participants are responsible for always carrying their insurance card with them.
  • Obtain contact information about relatives of north-participants.

Procedure on tour:

  • To serve as the operative front-line for crisis management outside Norway, in the respective countries.
  • Inform primary partner
  • To assess, recommend and implement measures, in coordination with primary partner and its regional offices abroad.
  • To maintain adequate resources for coordinating major incidents
  • Ensure that travel routes, accommodation and working conditions are reasonably safe and secure.
  • To ensure that the participants have access to proper local medical care in the event of emergencies and illness.
  • Obtain contact information about relatives of south-participants.
  • The assembly point for evacuation should be made known to participants during security and safety briefing.
  • The accommodation/guesthouse should be equipped with emergency rations of food and water and necessary hygiene supplies in case of restricted movement.

Contact information:

(For Comprehensive List: see end of document)

Insurance:

Insurance applies to following situations:
South-south participants covered by sending organizations during posting
Gouda insurance covers North-South participant for the whole year, and South-North participants during preparatory course and posting in Norway

Gouda alarm phone: +45 33 15 6060

Norwegian Church Abroad (Sjømannskirken): + 47 95 11 91 81

Norwegian embassy: Nairobi, Kenya:

Adress. Eden Square, 1st floor, Block one, Chiromo Road, Westlands, Nairobi
Phone number: +254 (0)20 3673355
Emergency number: 0734680010, 0721244311
E-mail: emb.nairobi@mfa.no

Ministry of foreign affairs in Norway

Telephone for emergencies, but also outside normal working hours: 23 95 00 00

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Risk Analysis

Considering the context analysis, the following main risks have been identified:

  • Crime (Petty theft, fraud, physical or sexual violence – with or without robbery, express kidnapping)
  • Health risks (water safety, water- and food-borne diseases, infectious diseases, animal bites/attacks)
  • Travel and movement (Airline and immigration issues, traffic accidents, transportation modes)
  • Confrontation with local authorities and consequences of violating local laws
  • Civil Unrest
  • Natural disasters / Extreme weather conditions
  • Terrorist Attacks

3. Personal Safety and Standard Operating Procedures

3.1 Security briefings and Code of Conduct:

All participants shall receive a mandatory security briefing and orientation upon arrival. The orientation is given to each participant about recommended procedures and safety measures that aim to reduce the risks listed in section 3. All participants are to sign a common Code of Conduct in addition to those they already got trough their respective programs.

Road Travel - Car accident or fatal car accident

Locations where such incidents may take place

  • Any location in Kenya.

Avoidance Measures

Pre-trip

  • Assessment of all road trips the day prior to travel.
  • Items to bring during travel
    • first aid kit
    • passenger list
  • information to travel company and drivers about what precautions are required
    • speed limits
    • rested drivers.
    • seat belts
  • Consider a second car to follow.
  • Consider using two smaller cars/buses $

During trip

  • Keep contact list always at hand
  • Extra phone with battery charged
  • Follow car

Steps to be taken if any such event should occur

  • Follow emergency contingency plan
    • Call emergency number
    • Perform first aid
  • Decide who stays with the participants and who goes to the hospital.
  • Evacuation: Decide to where evacuate - YWCA Kenya or Brackenhurst.
  • Decide who will follow up those who are not affected.
  • Use only recommended transportation modes/companies and be aware of risks
  • Ensure that drivers adhere to speed limits
  • Wear seatbelts. Always.
  • Ensure the vehicle is properly maintained and equipped with spare tire, jack and necessary equipment as well as first aid kit.
  • Always carry water and some extra food rations on long travels
  • Whenever possible, travel during daylight hours
  • Report any travel plans for rest days to your leader as soon as possible and collect necessary travel and safety advice in advance

Robbery and Theft

Locations where such incidents may take place

  • Nairobi
  • Limuru town

Potential Risks - Robbery and Theft

  • Mugging
    • Passport
    • Credit Card

Avoidance Measures - Robbery and Theft

  • Participants should not bring anything which they will not risk losing.
  • Passports should be stored in a secure place, such as hotel safe.

Break-in and entry $

  • Locations:
    • Brackenhurst Conference Centre
    • Maasai Mara camp
  • Number of people in group: 32

Robbery during road travel

  • Locations:
    • Fieldwork sites
    • SJCC
    • Kajiado
    • Maasai Mara

Avoidance Measures

  • Check safety measures in place for each venue.
  • Check that locations have armed guards.

Steps to be taken in the event of a security problem

  • How to behave during the event
    • Be calm.
  • Notification/Reporting
    • Where are you
    • What happened
    • Who was there.
    • What has been done.

Crime (Petty theft, fraud, physical or sexual violence – with or without robbery, express kidnapping)

  • Locations where extra caution is required
    • Urban areas around Nairobi
    • Limuru
  • Locations that should be avoided altogether
    • Anywhere after dark.
    • Isolated beaches and other remote areas.
    • Avoid going to someone else’s private home or hotel room until you know them well.

How to Avoid

  • Towards fellow participants/group
    • Follow the recommendations of the Leader team and Local staff. Ask if you are in any doubt about your personal safety and the safety of your belongings.
    • Always walk in groups, never go out alone at night.
    • Never leave the group without letting your leader know.
  • Individual behaviour
    • Avoid consumption of alcohol and drugs.
    • Avoid becoming involved in verbal arguments that could escalate into physical fighting.
    • Leave the scene if you feel threatened by the mood and tone set by other people’s behaviour.
    • Be alert to the possibility of muggings during the day as well as at night.
    • Keep jewellery, cameras and other items of value out of sight and do not carry large sums of money on your person.
    • Keep cell phone charged and with sufficient minutes. Have important contact numbers written down.
    • Avoid making any form of agreements/deals with others without consulting local staff (money transfer, travel, dates)
    • Avoid sexually provocative clothing or conduct (consult local staff)
    • Keep your room locked if possible or use a small padlock on your suitcase to lock up valuables
    • Keep money out of sight at all times, even in your room
    • Do not leave bags unattended
    • Carry as little with you as possibl
    • Walk with a purpose and be aware of your personal space.

What to do if an incident occurs:

  • Contact Tour Director and Emergency Leader immediately.

Terrorism

  • Locations that should be avoided
    • Nairobi
      • Shopping Malls - Village Market, Sarit Centre, Yaya.
      • Central Nairobi
      • Eastleigh
      • Bars - any place that serves alcohol.
    • Jomo Kenyatta International Airpot
    • Coastal areas of Kenya

Avoidance Measures

  • Avoid locations where there is risk involved.
  • In airport - go directly to gate and stay there.
  • Consult with local staff prior to entry in high-risk locations.
  • Regularly check travel advice for the country you are visiting and subscribe to our email alerts
  • watch and read news about the country and region
  • be vigilant in public areas and places that attract foreigners and Westerners - embassies, hotels, restaurants, bars and businesses
  • look out for anything suspicious, and if you see anything report it to the local police immediately – many terrorist attacks are foiled by the vigilance of ordinary people
  • try to avoid routines that make you an easier target – vary the time and route of your regular journeys

Health hazards

Potential Risks

  • Mosquito-borne (Dengue fever, malaria)
  • Water/food-borne (bacterial, protozoan, worms, viral)
  • Respiratory illnesses
  • Trauma (accidents, animal bites, assaults)
  • Sun-related illnesses
  • Sexual health
  • Locations where incidents may occur
    • During travel
    • Field trips
    • Brackenhurst

Avoidance Measures

  • Water- and food-borne diseases
    • Maintain hand hygiene at all times
    • Ask local staff about which types of water is safe, and follow their recommendations.
    • Be careful about consuming salads and tomatoes when you are unsure of the hygienic conditions
    • Avoid food that is not peeled or thoroughly cooked. Raw fruits and vegetables should be thoroughly washed.
  • Infectious diseases
    • Make sure your vaccinations are up to date before you travel.
    • Consult a travel clinic prior to travel for specific recommendations
    • Recommended vaccines include but are not limited to: tetanus, measles, measles/mumps/rubella, Hepatitis A, B and C. .

What to do

  • Report any slight sign of illness or discomfort to your leader.
  • Know where the nearest recommended medical facility/doctor/hospital are and ensure you know how to get there.
  • If you are in need of health services, let your leader know. In cases of medical emergencies, the leader should be informed immediately.

Accidents during leisure activities

  • Always keep First Aid kit at hand during group activities.
  • When close to water or bathing facilities, check if there is a life guard - if not, one must be assigned to watch the group at all times.

Civil Unrest

In order to stay safe during national emergencies, major events, riots, general strikes, and political gatherings/manifestations, follow this advice:

  • Register at your embassy/consulate whenever possible
  • Stay informed and updated about the situation in the area you are or travelling to
  • Proceed as advised by local staff
  • Avoid gatherings that have the potential to escalate to violence or civil unrest. Stay at home if necessary.

Confrontation/encounter/involvement with local authorities and consequences of violating local laws

  • Register with local community and inform how long you will be staying
  • Get information about local laws and police culture in the community
  • Avoid participating in strikes and other form of protests or street manifestations
  • Avoid getting into fight, arguments, and uses of abusive/offensive language
  • Avoid all kinds of discrimination (religion, skin color, ethnicity, gender, sexual)
  • Always walk with a copy of your passport
  • If you do get arrested, try to stay calm, do not react negatively and call your leader immediately
  • If something happens and you know that you are legally in the wrong, get in touch with your coordinator immediately to explain the situation

Natural Disasters / Extreme weather conditions

  • The area is prone to the following natural disasters and extreme weather conditions:
    • Heavy rains and flooding
    • Earthquakes
  • Please take the following measures to reduce your vulnerability to natural disasters/extreme weather conditions:
    • Follow the recommendations of the Leader Team and Local staff
    • If traveling separately (e.g. rest days) follow citizen safety recommendations, stay close to authorities and where crowds have gathered for safety. Try to make contact by cell phone or other means to your leader.

Sources:

http://www.trainingsolutions.dk/?page_id=7

https://www.gov.uk/foreign-travel-advice/kenya

http://wwwnc.cdc.gov/travel/destinations/traveler/mission_disaster/kenya

https://www.sussex.ac.uk/webteam/gateway/file.php?name=guidance-on-health-and-safety-in-fieldwork.pdf&site=332

http://www.who.int/ith/other_health_risks/injuries_violence/en/

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Phone and Contact List

Leader Team in Kenya:

Hanne Kervel Fjørtoft - YMCA-YWCA of Norway (Aug 29th - Sep 12th)
Phone (No): +47 980 50 080
Phone (Ke): +254 704190 295

Thandeka Ntshangase

Jori Gielland Lid (Stip. SUFH):
Phone: +47 95459038

Thomas Reite - Norwegian Church Aid (Sep3rd - Sep 16th)
Phone (No) +47 93 24 24 70
Phone (Ke): TBC

Gladys Njeri - SUFH
Phone: +254 723 113 896

Tamari Moto - SUFH
Phone: +254 TBC tamarimoto@yahoo.com

Lars Erling Hovlid - SUFH (Sep 10th - Sep 15th)

Contact Persons in Norway

Norwegian YWCA-YMCA: Kristian Knapstad +47 470 26 436
NCA: Ragnhild Toyomasu: +47 901 33 943

Contact Persons Kenya

Kenya YWCA: Beatrice Ahere, Tlf.: +254 728 777 926
Norwegian Church Aid Kenya: Kirsten Engebak: +254 724 259 849, +47 932 42 438

Security Responsibilities during Course:

Main Leaders:

Hanne Kervel Fjørtoft (Aug 29th - Sep 10th)
Program Coordinator
YMCA-YWCA:
Phone (No): +47 980 50 080
Phone (Ke):

Thomas Reite - Norwegian Church Aid (Sep10th - Sep 16th)
Phone (No) +47 93 24 24 70
Phone (Ke): +254 704 190 386

Emergency Contact:

Gladys Njeri - SUFH
Phone: +254 723 113 896

Jori Gielland Lid (Stip. SUFH):
Phone: +47 95459038

Tamari Moto - SUFH
Phone: +254 TBC tamarimoto@yahoo.com

Hotel

Brackenhurst International Conference Centre - Limuru

+254 724 256721
P.O. Box 32, Limuru, Kenya

Kenya YWCA Hostel

Head Office Young Women's Christian Association
P.O Box 40710 – 00100Nairobi, Kenya
Telephone: +254 2724789, 2724699
Email: info@ywcakenya.org

Transportation/Travel

Travel agent for international Travel

Via Egencia- +47 37 25 38 00

Transport Company - Ground Travel in Kenya

African Bluesky Holidays Ltd.,
Mr. Moses Zani.
Cell phone:- +254 0722 604 957
Ngong rd.opp.Ngong Hills Hotel,
P.o.Box 21009 - 00505, Nairobi
Kenya. Tel.+254 020 2060032
Website:- www.africanblueskyholidays.com

Organizations Norway

KFUK-KFUM - Norway

Contact Person: Program officer: Kristian Knapstad
Mobile: +47 470 26 436
Email: kristian@kfuk-kfum.no

Kenya YWCA

Program Officer: Beatrice Ahere
Mobile: +254 728 777 926
Head Office Young Women's Christian Association
P.O Box 40710 – 00100Nairobi, Kenya
Telephone: +254 2724789, 2724699
Email: info@ywcakenya.org

Norwegian Church Aid Head Office in Norway / Kirkens Nødhjelp - hovedkontor

Mrs Ragnhild Toyomasu, Marketing Director
Phone (N):+47 901 33 943

NCA Kenya

Mrs Kirsten Engebak, Director:
Phone (K) +254 724 259 849
Phone (N): +47 932 42 438

Office:
+254 20 4452465
+254 20 4452466

Waiyaki Way, Westlands
6th floor, Sir Francis Ibiam House
PO Box 52802, 00200 City Square
Nairobi - Kenya

Emergency Numbers in Kenya

Police Headquarters: +254 (020)240000/+254721228989
Nairobi Area police: +254 (020)2724154/+254 721233249
Jogo road police station: +254 (020) 557766/557959/+254 721245999
Mombasa Area: +254 (041)230706

Fire:

Nairobi area: +254202222181

Ambulance:

St John’s Ambulance:
Nairobi area: +254 (020)2210000/+254721225285
Mombasa area: +254706777077/+254412490625
Flying Doctors: +254 733 639088/+254736359362/+254722314239

Hospitals

Nairobi:
The Aga khan Hospital
Accident and Emergency Department
Telephone
+254 366 2020 / 22 or 3740000

The Nairobi Hospital
Main Hospital contact +254 (020)284500/+254(020)2846000
Mobile +247722204114/+254(020)722204116/+254733639301/+254733639302

Insurance:

Gouda alarm phone: +45 33 15 6060
Tryg alarm phone: +45 70 26 20 07

Official Authorities

The Royal Norwegian Embassy, Nairobi, Kenya

Address: Eden Square, 1st floor, Block one, Chiromo Road, Westlands, Nairobi
Telephone: + 254 (020) 425 1000
Emergency number: 0734680010, 0721244311
Email: emb.nairobi@mfa.no

Ministry of foreign affairs in Norway:

Telephone for emergencies, but also outside normal working hours: 23 95 00 00

Norwegian Church Abroad (Sjømannskirken):

Beredskapsnummer: + 47 95 11 91 81

Insurance Company:

Gouda insurance covers North-South participant for the whole year and South North participants during preparatory course and posting in Norway
Website: www.gouda.no
Telephone no: +45 33 156060

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